Information We Collect

When you engage with our services, we may collect personal information such as:

• Name
• Address
• Email Address
• Phone Number

This information is necessary to provide our services effectively, such as scheduling service appointments, processing requests, and communicating service updates.

Usage Information

We may also collect non-personal data such as:

• IP Addresses
• Browser Type and Version
• Device Information
• Browsing Behavior on Our Website

This data helps improve website functionality, customer experience, and service quality.

How We Use Your Information

Service Delivery

To provide and manage our solar water heater repair, installation, tube replacement, and maintenance services.

Communication

To respond to inquiries, provide customer support, and share service updates or promotional information.

Service Improvement

To improve website performance, customer experience, and service quality.

Information Sharing

We do not sell, trade, or lease your personal information to third parties.

However, to ensure seamless solar water heater service delivery, we may share necessary details with trusted solar service providers or technicians involved in fulfilling your repair, installation, tube replacement, or maintenance requests.

All third-party service providers are contractually obligated to use your information solely for service-related purposes and to comply with applicable privacy laws.

Data Security

We employ appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Our security practices adhere to industry standards, including encryption, secure servers, and regular system monitoring.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve browsing experience
• Analyze website traffic
• Understand user interactions

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of external websites or third-party services.

We encourage users to review the privacy policies of any third-party websites they visit through our website.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data subject to legal obligations

To exercise these rights, please contact us using the details below.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or service offerings.

Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.